Job Description

Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility. Brightstar has approximately 6,000 employees. For more information, please visit .

Responsibilities

The Trade Compliance Manager is responsible for leading Brightstar’s Global Import and Export compliance program, ensuring the Company operates in full accordance with all applicable Customs, Trade, Tariff, and Export control regulations. This role oversees classification accuracy, brokerage performance, documentation standards, and compliance procedures across all International movements of product, parts, and equipment. The Trade Compliance Manager works closely with Transportation, Warehouse Operations, Engineering, Product, and International teams to ensure compliant, consistent, and efficient Global Logistics execution.

Key Responsibilities

• Lead Brightstar’s Global Import and Export compliance program across the U.S., Canada, Mexico, LATAM, Europe, and APAC.
• Ensure all cross-border movements comply with applicable customs regulations (CBP, CBSA, SAT, EU Customs, etc.).
• Maintain and enforce a comprehensive Trade Compliance Policy, SOPs, and Internal controls.
• Serve as the Company’s internal subject matter expert on Customs requirements, Duty considerations, Free Trade agreements, and Import restrictions.
• Own and maintain HTS classifications for all parts, machines, and equipment globally. Identify opportunities for duty savings, process efficiency, and risk reduction.
• Perform Tariff reviews, Duty impact analysis, and Classification validations to ensure accuracy.
• Oversee documentation quality for imports/exports including commercial invoices, packing lists, COO, certifications, and export declarations.
• Ensure compliance with Import valuation, Country of Origin rules, and product admissibility requirements.
• Manage all Global customs brokers, and International Trade partners - establishing SLAs, monitoring performance, resolving escalations, and participating in quarterly business reviews.
• Audit broker filings for accuracy, completeness, and regulatory compliance.
• Provide direction to the business on special classifications, complex transactions, repairs/returns, and temporary imports.
• Proactively identify, assess, and mitigate trade compliance risk across the global supply chain.
• Partner with the Transportation team to ensure compliant and smooth border crossings.
• Support reverse logistics, RMA processes, and shipments for repairs, replacements, and returns.
• Work with warehouse teams to ensure proper packaging, labeling, and documentation flow.
• Standardize Trade Compliance workflows, documentation requirements, and controls across all Global locations.

Qualifications

• Bachelor’s degree in Supply Chain, International Business, Logistics, or related field.
• Licensed Customs Broker (LCB) strongly preferred, or actively pursuing certification.
• 5–8+ years of global trade compliance experience (U.S. + international markets).
• Strong knowledge of HTS classification, valuation, origin rules, duties/tariffs, PGA requirements, bonded movements, and free trade agreements.
• Experience managing customs brokers, freight forwarders, and global logistics partners.
• Experience in similar industries (electronics, telecom, technology, service/repair operations) is highly desirable.

Success Profile

• Leading Complexity
• Leading People
• Leading the Business
• Leading Self

#LI-KM1 #LI-HYBRID

At Brightstar, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range is $74,961 - $164,800. The actual pay offered may end up being higher or lower. The Company will comply with all local pay requirements and collective bargaining agreements, where applicable.

Base pay is only one part of our Total Rewards program. Sales roles may be eligible for commission payments, while other roles are eligible for discretionary bonuses. In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Note: programs are subject to eligibility requirements.

All Brightstar employees have a role in information security. Annual training will be assigned and required as appropriate.

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