Job Description

The Post Oak Hotel is seeking a Turndown Attendant to join the only Forbes Five-Star Hotel in Texas. We hire passionate and professional colleagues who genuinely delight our guests through curated and authentic experiences.
The Turndown Attendant will be responsible for completing the evening housekeeping service for hotel guests.

• Perform turndown service as per The Post Oak Hotel/  Forbes 5-star processes and standards
• Respond promptly to requests from guests and other departments
• Enter guest rooms following procedures for gaining access and ensuring vacancy before entering
• Replace guest amenities, dirty linens and terry in rooms
• Make beds and fold terry
• Clean bathrooms
• Remove trash, dirty linen, and room service items
• Check that all appliances are present in the room and in working order
• Straighten desk items, furniture, and appliances

• Aspire to our values of being passionate, strive for excellence, remain relevant, collaborate and act with honor and integrity
• 1 year of previous customer service or cleaning experience
• Knowledge in and or experience with Forbes 4/5 Star service standards is preferred
• Ability to work flexible schedules, including nights, weekends and holidays is required
• Physical demands:
  • Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance
  • Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping

What we offer you:

 

• Opportunities for advancement
• Positive and respectful work environment where diversity is valued
• Generous employee discounts on dining, retail, amusements, and hotels
• Community volunteer opportunities
• Complimentary parking and colleague meal

Disclaimer : The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.

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