Hotel Front Desk Night Auditor Job at Comfort Inn Laurel - Fort Meade, Laurel, MD

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  • Comfort Inn Laurel - Fort Meade
  • Laurel, MD

Job Description

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now. Responsibilities:

  • Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
  • Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
  • Ensure all guests feel they are having an exceptional experience at the property
  • Complete additional bookkeeping, administrative, and accounting procedures as requested
  • Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
Qualifications:
  • Diploma or equivalent from high school is required; some college is desired
  • Flexible overnight hours are required
  • Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
  • Great communications. and excellent customer service skills are required
  • Must be computer proficient; experience with accounting or reservation software is a bonus
About Company: Our property's vision is to have a positive impact. We value relationships, reputation, and returns for all employees, not just owners

Job Tags

Night shift,

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