Director, Shopper Insights Job at Ferrero, Parsippany, NJ

bXlMeDNsc0l3SzZic3hZaTR2K2hycjlxc0E9PQ==
  • Ferrero
  • Parsippany, NJ

Job Description

Job Location: ​Parsippany​

About the Role:

The Director, Shopper Insights will lead and elevate the shopper insights practice for Ferrero North America, delivering best-in-class insights across multiple categories, channels, and retailers. This role will shape how we understand the “why” behind shopper behaviors and translate those learnings into strategic, actionable recommendations that drive growth.

 

Reporting to the Vice President, Consumer & Shopper Understanding (CSU) for North America, the Director will initially manage one direct report, with planned team expansion over time.

Main Responsibilities:

  • Lead and grow the Shopper Insights team, establishing foundational practices and scalable capabilities.
  • Develop and execute a comprehensive learning plan, including objectives, methodologies, and supplier management.
  • Uncover shopper motivations through qualitative and quantitative research and translate findings into strategic recommendations.
  • Partner with Marketing, Sales, Category Management, and CSU leadership to drive insight-based initiatives.
  • Build customized insight solutions for key retailers while creating scalable approaches for broader customer needs.
  • Present insights and strategic recommendations to senior leadership and retail partners to influence decision-making.
  • Provide thought leadership on shopper journeys, category growth, trends, and the demand landscape.
  • Identify cross-category and cross-customer opportunities through POS, panel, and trend analysis.
  • Define and track key Shopper Insights KPIs and foster a strong test-and-learn culture.
  • Ensure consistency, excellence, and rigor across all Shopper Insights deliverables and processes.

About You:

  • 12+ years of experience in consumer insights, with significant experience in Shopper Insights or Category Management.
  • Proven success leading a Shopper Insights team in a matrixed environment.
  • Experience in CPG/Food strongly preferred.
  • Ability to manage multiple high-impact, high-visibility projects simultaneously.
  • Exceptional communication, storytelling, and presentation skills.
  • Strong proficiency across qualitative and quantitative research methodologies

Our Benefits & Perks:

The base salary range for this position is $185,000 - $230,000 annually. Actual compensation will be determined based on experience, qualifications, and other job-related factors permitted by law. This range represents the anticipated salary for this position at this time.

 

In addition to base salary, we offer a comprehensive benefits package, including health insurance, retirement plans, paid time off, and other benefits. Learn more about our benefits at .

About Ferrero:

Ferrero began its journey in the small town of Alba in Piedmont, Italy, in 1946. Today, it is one of the world’s largest sweet-packaged food companies, with many iconic brands sold in countries all over the world. Find out more about Ferrero at .

DE&I at Ferrero:

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative, and highly rewarding.
Find out more .

Job Tags

Similar Jobs

Mayo Clinic

Social Worker - Case Management Job at Mayo Clinic

 ...future. Responsibilities We are looking for dedicated Social Workers for inpatient case management. Under the supervision of a...  ...application for consideration: CV/Resume Cover Letter Internal candidates must also attach their three most recent... 

Hyatt Hotels

Overnight Steward/Dishwasher - Part Time Job at Hyatt Hotels

 ...~ Free colleague meals during shift ~ Employee Stock Purchase Plan ~ Discounts at various retailers -Apple, AT&T, Verizon, Headspace and many more Qualifications Provide TB Clearance A true desire to satisfy the needs of others Must be able... 

NorthPoint Search Group

Senior Tax Manager (Remote) Job at NorthPoint Search Group

Senior Tax Manager - Chicago, IL (Remote) Who: An experienced tax professional with 8+ years of high-net-worth individual tax review...  ...Teach philosophy. Qualifications: Bachelors degree in accounting, law, or related business field; masters or advanced degree preferred... 

Merck

Chronic Care Specialty Sales Representative - Asheville, NC Job at Merck

 ...including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance Search Firm Representatives Please Read Carefully- Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from... 

Department of Justice

Crime Analyst Job at Department of Justice

 ...activities and the illegal diversion of health care resources from California's most vulnerable citizens. Under the supervision of the Crime Analyst Supervisor, the Crime Analyst I (CA I) locates, compiles, analyzes and disseminates Medi-Cal fraud and elder abuse information,...