Customer Service Representative Job at XPO Logistics, Albany, NY

bml6eDMxa0d3S21Zc0JvaTQvaWhyYkp0dXc9PQ==
  • XPO Logistics
  • Albany, NY

Job Description

What you’ll need to succeed as a Customer Service Representative at XPO

Minimum qualifications:

  • 2 years of customer service experience
  • Strong computer, typing and 10-key skills
  • Experience with Microsoft Office
  • Available to work a variety of shifts, including days, evenings, nights and weekends

Preferred qualifications:

  • Transportation experience
  • Excellent verbal and written communication skills

About the Customer Service Representative job

Pay, benefits and more:

  • Pay starts at $24.46
  • Competitive and comprehensive benefits options available for those scheduled to work 30 hours or more/week

What you’ll do on a typical day:

  • Communicate and coordinate with terminal and shop locations about commercial invoicing
  • Answer and direct phone calls and/or video calls during set work hours
  • Recognize and resolve documentation errors
  • Perform general clerical duties as assigned, filing, data entry and billing
  • Review billing statements for accuracy and process for payment
  • Resolve invoice matching issues within the AP system

Customer Service Representatives are required to:

  • Walk and/or stand for extended periods in a climate-controlled office environment

About XPO

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO. 

We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. 

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. 

Review XPO's candidate privacy statement here .

Job Tags

Work at office, Shift work, Night shift, Weekend work, Afternoon shift,

Similar Jobs

Wholesale Parts Solutions - Lexington Hub

Wholesale Parts **OVERNIGHT** Delivery Driver Job at Wholesale Parts Solutions - Lexington Hub

 ...all Night Owls!! Are you ready to hit the road and be a crucial part of our customer experience? Wholesale Parts Solutions - a...  ...AUTOMOTIVE - is on the lookout for a dynamic and reliable OVERNIGHT DELIVERY DRIVER to join our vibrant team! As an Overnight Delivery Driver, you... 

J+M Infrastructure

Civil Construction General Laborer Job at J+M Infrastructure

 ...hands dirty and do whatever it takes to get the job done. General Requirements: Must have previous construction experience...  ...willingness to learn Will need to provide three-character references Background Check Required Pay: $16-23 per hour DOE... 

DaVita Inc

Registered Nurse Job at DaVita Inc

 ...Posting Date 12/16/2025 201 S. Lyndale AvenueSuite F, Faribault, Minnesota, 55021, United States of America DaVita is hiring Registered Nurses to give life in the greater Faribault area. You can make an exceptional difference in the lives of our patients and their families... 

XPO Logistics

Director, Human Resources Job at XPO Logistics

 ...What youll need to succeed as a Director, Human Resources at XPO Minimum qualifications: ~ Bachelors degree or equivalent related work or military experience ~7 years of progressive HR experience ~ Ability to quickly build relationships across the organization... 

Broward County Public Schools

CHILD CARE MONITOR I Job at Broward County Public Schools

 ...POSITION GOAL To conduct the planned activities for the Before and After School Care on-site program so that it is a safe and enriching program for the participants. ESSENTIAL PERFORMANCE RESPONSIBILITIES MINIMUM QUALIFICATIONS & EXPERIENCE A standard...