Job Description

Sibylline is looking for a Crisis Response Systems Manager to join us embedded in our clients Crisis Communication and Active Threat (CCAT) team supporting the Global Threats & Crisis Management (GTCM) team. The GTCM team employs sophisticated monitoring and notification technologies to assist the client during crises. The Crisis Communications Project Manager oversees projects that construct and maintain the crisis communications framework used to monitor and respond to global threats.

In this role you will leverage workflow and technology expertise to ensure top-notch services for GTCM and across the client footprint. The candidate will provide technological support to a 24/7 team of analysts spread across the USA UK and Singapore as part of a tight-knit operation providing actionable intelligence and advice to decision makers.

The successful candidate should be interested in crisis response technology and will support the CCAT and GTCM team in the administration and development of key systems especially the Everbridge Visual Command Center (VCC) and other tools.

The position is on-site at our clients offices in Austin TX. The role will work core hours (0900-1700) Monday to Friday but there may be occasional out-of-hours and weekend work requirements to support crisis response.

The candidate will be directed by the clients security leadership day to day but will report to Sibyllines Embedded Operations team. Full support and guidance will be provided from our head office including training and professional development.

This role involves evolving responsibilities in program and project management to meet the changing needs of GTCM projects. The embedded Crisis Communications Project Manager will be responsible for five key areas:

• Manage projects to advance GTCM initiatives by leveraging technology enhancements and implementing procedural improvements by gathering and synthesizing requirement for new technology enhancements in threat intelligence feeds platforms and tools to ensure GTCMs operations.
• Deliver timely sustainable and innovative technology solutions to improve GTCMs monitoring notifications and threat management to include developing super-user knowledge of Everbridge Ontic Veoci Jira and crisis management tools and technology.
• Coordinate with the clients Information Systems and Technology team external vendors and cross-functional teams to drive development efforts.
• Build workflows policies and training to support crisis communications specifically involving the clients Emergency Alerts.
• Benchmark to establish industry best practices and apply standards for the team in support of the  technology budget tool maintenance testing and quality control.

Qualifications :

Minimum Qualifications

• Bachelors degree or relevant experience in a related field
• 2 years Project Management experience.
• Experience with crisis management systems (Everbridge/VCC Ontic Veoci Jira or similar systems).
• Advanced presentation and visual creative skills in Keynote or similar presentation software.
• Advanced written and verbal communication skills.
• Experience in providing concise briefings to management with short turn-around times.
• Ability to distil complex ideas into simple tasks and execute efficiently and effectively.
• Experience building partnerships and working with others to meet shared objectives.
• Organized methodical and detail oriented in all aspects of work.
• Exceptional time management skills with the ability to multi-task and prioritize work.
• Able to maintain discretion and confidentiality.
• Fluent in English (written and verbal).
• Willingness to travel occasionally.

Preferred Qualifications

• Masters degree or equivalent in a related field.
• Minimum of 3 years experience in corporate security crisis management and/or project management.
• Technical experience in mass notification tools (preferably Everbridge).
• Deep interest and/or expertise in the crisis management and business continuity fields.
• Proficiency with Wrike project management software.
• Experience within a global security team (e.g. threat monitoring travel security or crisis management).
• Capable of seeing around corners anticipating challenges and proposing solutions.

Additional Information :

• Salary: $107100 Annually
• Medical Insurance - Sibylline pays 80% of premiums Employee pays 20%
• Dental Insurance Fully Employee Paid
• Vision Insurance Sibylline pays 100% of employee premiums Employee pays for additional family members
• Flexible Spending Account and Dependent Care Spending Account
• Long Term/Short Term Disability Sibylline pays 100% for employees
• Basic Life and AD&D Insurance Sibylline pays 100% for employees
• 401(k) with up to 5% company matching
• 20 paid days accrued per year
• 24 hours sick time per year frontloaded
• Employee Assistance Plan (EAP)

Sibylline is committed to the recruitment and selection of candidates without regard for sexual orientation gender ethnicity age political beliefs culture and lifestyle. The firm is committed to fostering a business culture that reflects these values and promotes equal opportunity.

Remote Work :

No

Employment Type :

Full-time

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