Shift : Monday to Friday 8am to 5pm (Hybrid schedule remote Monday and Friday). There is a possibility that starting on 2026 only Fridays will be remote.
PURPOSE OF THE JOB
The AR Specialist is accountable for managing and collecting delinquent accounts receivable for an assigned customer base to deliver defined outcomes through Owens Corning key performance indicators. This will require relationship building and partnership with internal functions, such as accounting, credit, customer service, pricing, transportation, and sales.
JOB RESPONSIBILITIES
Accountable for reducing delinquency for assigned accounts aligned with OC financial objectives
Collection of past due balances, while maintaining a follow-up system with notes, in accordance with established goals
Monitoring of process quality and testing root cause analysis to drive improvement
Customer/Supplier/Operations escalation management
Develop action plans collaboratively with credit and sales teams to maximize results and mitigate risk
Escalation of customer issues timely to credit and leadership teams manage up
Collaborate with credit team to deliver insightful management reporting
Talent Development
Invest in personal growth and development, clearly focused on self-learning and the ability to grow and learn at an acceptable rate
Capture the value of continuous learning and ongoing development opportunities
JOB REQUIREMENTS
Minimum Qualifications:
High School Diploma and 2 years applicable work experience with accounts receivable, collections or cash application
Preferred Experience:
Bachelor s degree
Demonstrated achievement in prior roles and ability to be successful in a team-oriented environment
Working knowledge of Microsoft Excel, Business Intelligence (BI) and SAP ERP software
Basic knowledge /understanding of OC customers, products and markets
Knowledge of billing procedures and collections techniques (e.g. skip tracing)
Knowledge and Abilities:
Initiating action/Gaining commitment
Problem Solving understand and analyze
Tenacity/Driving for results
Financial Knowledge/Financial Skills
Strong oral/written communication skills
Process development and improvements
Personal Characteristics:
Collection techniques/Negotiation skills
Manages time well, prioritizes effectively
Learns and adapts quickly to changing environments
Operates with integrity
Attention to detail
Positive attitude
...discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Stonefield Engineering & Design, a full-service Professional Engineering and Consulting Firm, is recruiting enthusiastic and goal-driven... ...is currently recruiting a Project Engineer/Manager to join the Traffic Engineering Team. This is a dynamic position that will offer...
Starr Motors is seeking a full-time Oil Change Technician to join our team in Suffolk, VA. Candidates must be skilled in auto maintenance, have strong attention to detail, and possess a commitment to quality.For over 50 years, the management at Starr Motors have worked...
...industry. It's a place where career opportunities are as unlimited as your imagination. The goal of the 1823 Kitchen and Bar Sous Chef is to manage the 1823 Kitchen Operation and work with the Executive Chef and/or Executive Sous Chef to create, implement and...
...Required Travel: 0% Position Type: Hourly Full-Time Salary Range: [[postingSalary]] MERS/Missouri Goodwill Industries is looking for an energetic, self-motivated, and professional Retail Processor to join our OFallon IL Store team! The ideal candidate will...